F.A.Q.
Frequently asked questions
Here are some common questions about our company.
Getting estimates is easy! Send us a list of the materials you need to our email address, and we'll create a free quote for you—typically within 30 minutes to 1 hour. Response times may vary based on call volume, walk-ins, and email requests, but our team is dedicated to providing you with accurate pricing as quickly as possible.
If you are an installer, retailer, builder, or investor, register your business with us to get verified for exclusive deals and wholesale pricing! Enjoy the benefits of streamlined quotes and special discounts designed just for you.
We are LIGHTNING FAST! Our most popular styles are generally ready on the same day or within 1-2 business days.
Our team strives for turnaround times of 24-48 business hours from the time we have all the information we need to begin the design. Actual lead times may vary depending on the volume of requests.
Assembly orders typically require additional processing time. Please allow 3–5 business days on top of standard lead times.
Minor changes may be possible within 24 hours of placing your order depending on the style and product line. Please contact us as soon as possible to confirm.
Rush options may be available for select orders. Contact our team directly for availability and pricing.
Yes! We offer free, no-obligation estimates and complimentary 3D design renderings—with up to three free revisions included. Need additional changes? No problem—additional revisions are just $75 flat.